System Overview
Customer Relational Management
Customer Relational Management
Customer Relational Management
Our platform operates from a SQL database. (Structured Query Language). You can load your patient prospects and run advertising campaigns such as call center campaigns, e-mails and SMS text messages. The CRM tracks and logs all activity with patients from initial contact through final billing.
Electronic Medical Record
Customer Relational Management
Customer Relational Management
Our electronic medical record is HIPAA compliant and capable of prescribing many products and services ranging from medications via specialty pharmacies; skeletal braces via Durable Medical Equipment providers or requisition forms via laboratory. Our system streamlines medical records and makes it easy for doctors to prescribe.
Integrated Communications
Customer Relational Management
Integrated Communications
Our system includes a communications module that enables users to handle inbound/outbound phone calls, integrated voice response technology, smart call routing and call press"1" campaigns. Our system also communicates with patients, doctors and administrators with email and sms text notifications to increase contact rates and consultations.
Insurance Validation
Credential Data Mapping
Integrated Communications
Our system contains insurance validation protocols to ensure increased adjudications and reimbursements for our medical providers and advertisers. BIN, Member and PCN suppression and target profiles can be defined on a customized basis per provider to help increase conversions.
Real-time Reporting
Credential Data Mapping
Credential Data Mapping
The CRM, EMR and automated protocol integration with the medical providers establish real time data from all parties in the service chain. Whether you are an advertiser, doctor or medical provider, the reporting tools provide transparency of the entire patient fulfillment process as to better determine end to end deficiencies
Credential Data Mapping
Credential Data Mapping
Credential Data Mapping
Our system offers superior data mapping and security credentials. Administrators from each group determine levels of access and what information is necessary on a per task need to know basis. Maintaining HIPAA standards, the system presents sufficient relevant data for non-medical related users to access the system for ancillary functions.